The problem could be as simple as another program refusing to relinquish control of the webcam or as severe as an operating system incompatibility.
Select Camera In For Skype Mac OS X As AnMany third-party webcams are designed for Windows systems with Mac OS X as an afterthought.Another Program Is Using the Camera Programs do not like to cooperate with each other when more than one is trying to use the webcam at a given time. If the webcam was working in another program earlier and now wont run in Skype, it may be because the other program is still using the webcam. You can troubleshoot cross-program use by closing all other programs that could be using the webcam and restarting Skype; restart the Mac if that doesnt work. Update the Skype Program Updating the Skype program to the latest version for all callers may resolve compatibility problems with the webcam. If you or the person you are trying to call is using Skype version 2.8 or earlier and the other person is using version 6.2 or later, you will not be able to use video. Skype version 6.2 discontinues compatibility with version 2.8 and earlier. While Skype may work with older versions, Skype lists using the latest version as a requirement for video calling. Additionally, updating Skype can also resolve rarely occurring issues with a bad or corrupted program installation. Test the Webcam Testing the webcam can rule out incompatibility and configuration issues. You can test the webcam within Skypes menu bar by selecting Skype, Preferences and AudioVideo. ![]() You can isolate the problem to Skype specifically by testing the webcam in another program like FaceTime, Photo Booth or iMovie. Incorrectly Installed Camera The webcam will not work with Skype on a Mac if it is not correctly installed. Try reconnecting the physical connector and rebooting the system with external webcams to rule out connection issues. Install the most recent drivers or software for your specific webcam if the manufacturer makes them. If the manufacturer doesnt support the Mac platform, try installing a third-party driver like Macam or USB WebCam Driver. Camera Incompatibility Issues According to Skype, most Mac-compatible webcams work with Skype, but some older models may have problems. Skype recommends using a Skype certified webcam to guarantee compatibility. Unless the webcam is Universal Video Class compliant, it is not guaranteed to work on Mac OS X 10.4.9 or later systems with Apples generic webcam software. Additionally, the webcam may have limited functionality when running on UVC instead of a proprietary driver. References Skype Support:: Why Cant I Make Video Calls in Skype for Mac Anymore Skype Support: What Do I Need to Make a Video Call Skype Support: How Can I Check That My Webcam Is Working Correctly in Skype for Max OS X Skype Support: Which Webcams and Headsets Will Work with Skype Logitech Answers: UVC Webcam Support for Mac OS 10.4.9 and Later Creative Support: Creative Webcam Troubleshooting Tips Resources Softonic: USB Driver for Webcams on Macs Macam: USB Webcam Support for Mac OS X Skype: Shop Photo Credits Thinkstock ImagesStockbyteGetty Images About the Author Dan Stone started writing professionally in 2006, specializing in education, technology and music. He is a web developer for a communications company and previously worked in television. Stone received a Bachelor of Arts in journalism and a Master of Arts in communication studies from Northern Illinois University. Related I Am Trying to Skype and My Computer Is Blocking My Webcam The iSight Camera Is Not Working With MacBook Photo Booth Skype is Not Showing the Other Person How to Use WindStream With Skype How to Fix Not Being Able to Hear People on Skype Why Does Skype Crash My Internet Browser Most Popular How to Change Webcam Sources on Skype Why Is My Webcam Not Running How to Unblur Your Webcam iChat Freezes When Video Chatting Skype Problems With Logitech Video Trending Now 1 I Am Trying to Skype and My Computer Is Blocking My Webcam 2 The iSight Camera Is Not Working With MacBook Photo Booth 3 Skype is Not Showing the Other Person 4 How to Use WindStream With Skype Most Popular 1 How to Fix Not Being Able to Hear People on Skype 2 Why Does Skype Crash My Internet Browser 3 How to Change Webcam Sources on Skype 4 Why Is My Webcam Not Running 5 How to Unblur Your Webcam Logo Return to Top About Privacy Notice Your California Privacy Rights Interest Based Ads Terms of Use Our Company Careers Advertise with Us Ad Choices Contact Customer Service Newsroom Contacts Connect Email Newsletter Facebook Twitter Pinterest Google Instagram Subscribe iPad app HoustonChronicle.com Houston Chronicle Archives eEdition Demo Todays eNewspaper Hearst Newspapers Copyright 2020 Hearst Newspapers, LLC.
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